14-day free trial on every product. Get Started · Book a demo
Kenya Garage Software Guide

Improve Assessor Approval Time

Insurance Jobs Should Not Block Bay Turnover

Slow assessor approval time usually means inconsistent evidence — not difficult relationships. Kenyan garages that standardise estimates and photo bundles move insurer-funded jobs through bays faster.

Why Approvals Stall

  • Photos scattered across WhatsApp threads
  • Labour lines that do not match insurer templates
  • Missing before/after evidence on supplemental work
  • No shared timeline between garage, assessor, and customer

Software Practices Assessors Prefer

  • Mandatory photo sets at intake and completion
  • Standardised estimate formats for parts and labour
  • Supplement requests with new evidence attached in one thread
  • Status visibility so front desk stops chasing updates manually
  • Exportable evidence packs for dispute resolution

Frequently Asked Questions

How can garages reduce insurance approval delays?

Standardise estimate structure and photo evidence on every insurer job. Assessors approve faster when submissions look the same every time.

Does insurance workflow software replace assessor relationships?

No. It strengthens them by reducing back-and-forth on missing evidence and unclear line items.

Ready To Upgrade Your Garage?

Run digital job cards, automate M-Pesa reconciliation, and stay eTIMS compliant with one platform built for Kenya.